Delete your Localoy account
You can ask us to delete your account and the personal data tied to it at any time. This page explains how to ask, what we remove, and what we may need to keep.
How to request deletion
- 1
Email us
Write to [email protected] with the subject “Delete my Localoy account”.
- 2
Tell us which account
Send the request from the email address on your account, and include the phone number you sign in with so we can find it.
- 3
We confirm it is you
We reply to confirm the request before anything is removed. Deletion is permanent, so we will not act on an unconfirmed message.
- 4
Your data is removed
Once confirmed, your account is closed and the data listed below is permanently purged from our active databases.
What is deleted
- Your profile: name, photo and contact details
- Your hypes and saved experiences
- Your personalization criteria and interests
- Your notification preferences and device tokens
What we may keep
We keep personal information only as long as we need it to fulfil active bookings and to meet legal reporting requirements. That means:
- Records of bookings and reservations that are still active
- Information we are legally required to keep for reporting
Before you go
Deletion cannot be undone. If you only want to change what we hold, you can update your details in Profile Settings. Read how we handle your data in our Privacy Policy.
Questions
Not sure about something? Our team will help.